SAP Knowledge Base Article - Public

2615112 - User is unable to select Offer approval template

Symptom

When user tries to create  offer approval, user does not get an option to select offer template to create offer approval.

Environment

  • SAP Success Factors HCM Core
  • Recruiting Management

Reproducing the Issue

  1. Navigate to the Recruiting Module.
  2. Create Offer Approval.
  3. Select offer template.
  4. User is unable to select the offer template.

Cause

Based on Configurations there could be multiple causes for this issue :

  • Mismatch in the Languages enabled in the Provisioning and configured  languages in Job Requisition XML Template and Offer details template.
  • No languages are configured in the Job Requistion XML Template and offer detail template.

Resolution

Please reach out to your Implementation Partner to correct the configurations in the Job Requistion XML and offer detail template.

Keywords

SF, Success Factors, Offer Approval, Offer approval template , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors HXM Core all versions ; SAP SuccessFactors Recruiting all versions