SAP Knowledge Base Article - Public

2615091 - Support of Outlook plugin

Symptom

Customer is unable to use Outlook Addin properly in Citrix client and Windows Terminal Server.

Environment

SAP Cloud for Customer Outlook Add-in

Cause

  1. Citrix environment is not supported.
  2. Windows Terminal Server is not supported

Resolution

This is the current system behaviour.

Server Side Integration can be used for these scenario's.

Keywords

Citrix, Outlook Addin, Windows Terminal Server, , KBA , citrix , outlook addin , support of citirx , LOD-CRM-GW-OUT , Outlook , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions