SAP Knowledge Base Article - Public

2614093 - Mobile App Login Permissions [SF MOB]

Symptom

Can a user still access the mobile app if the RBP permission "General User Permissions" > "User Login" is removed from the user role?

Environment

SAP SuccessFactors Mobile

Reproducing the Issue

Scenario 1:

  • Pre-requistie: User who has activated and logged in to the mobile app
  1. Login to SF via web
  2. Go to Manage Permission Roles
  3. Edit user permission role to remove permission "General User Permissions" > "User Login"

Result: User is still able to log into the mobile app

Scenario 2:

  • Pre-requistie: User who has NOT activated and logged in to the mobile app
  1. Login to SF via web
  2. Go to Manage Permission Roles
  3. Edit user permission to remove permission "General User Permissions" > "User Login"
  4. On the mobile device, install and activate the mobile app

Result: User is unable to access the mobile app until the "User Login" is granted to the user's role

Resolution

This is an expected behaviour where existing users who have activated and logged in to the mobile prior to removing the permission "User Login" will still have access to the mobile app.

Keywords

Mobile Login, User Login, Mobile User Login, permission, , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-PLT , Platform Foundational Capabilities , Problem

Product

SAP SuccessFactors HXM Suite all versions