SAP Knowledge Base Article - Public

2613693 - How to convert certificates to Base64 (.cer) format

Symptom

Customer needs to update SAML Verifying Certificate in SSO settings however Customer has sent the certificate not in Base64 format.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Open Certificate using Notepad
  2. Certificate shows a bunch of special characters

Resolution

Convert customer's certificate to Base64 with steps below:

  1. Open Certificate
  2. Click on 'Details' Tab
  3. Click on 'Copy to File...'
     copy to file.JPG

  4. Click Next

    next.JPG

  5. Select Base-64 encoded X.509

    base64.JPG

  6. Click Next
  7. Type in File Name

    next1.JPG


  8. Click Next
  9. Click on Finish

    finish.JPG

  10. Right click on 'File Name' and click Edit with Notepad

Keywords

SSO, SAML, How to, Response, Error, Special Characters, Certificate, Update, Expired, PLT, BizX, SFSF, SuccessFactors, Base64
, KBA , LOD-SF-PLT-CER , SAML Certificate Change , How To

Product

SAP SuccessFactors HXM Suite all versions