SAP Knowledge Base Article - Public

2613553 - Plateau Report Designer error 'FileNotFoundException'

Symptom

When attempting to connect to PRD using VJDBC connection the following error is generated:

org.eclipse.birt.report.data.oda.jdbc.JDBCException: There is an error in get connection, java.sql.SQLException: java.io.FileNotFoundException: https://<customer url>.plateau.com/vjdbc/vjdbc

Environment

SAP SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

  1. Open PRD.
  2. Setup the connection.
  3. Test the connection.

PRD error.jpg

Cause

VJDBC is not setup for the instance trying to make the connection

Resolution

Reach out to CS who will work with Operations team to create the VJDBC connection

Keywords

Plateau Report Designer, PRD, There is an error in get connection, FileNotFoundException, report, connection, error, VJDBC, , KBA , LOD-SF-LMS-PRD , VJDBC Setup or Connection Issues , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-REP , Reporting Data , Problem

Product

SAP SuccessFactors Learning all versions