Symptom
Email notification triggers to candidate created via Succession Org Chart v12 after b1802 release
Environment
SuccessFactors BIZX: Succession Management
Resolution
In Recruiting Management (RCM), clients can use a specific email trigger "Recruiting Manual Candidate Creation Notification” to inform candidates when they have been manually added to the candidate pool by a recruiter.
As of the Q1 2018 release, if the required trigger is active, it will also send email notifications to External Successors which were created from within the Succession module. The required trigger can be enabled as mentioned below:
1: Go to Admin Center
2: Under Recruiting click on 'Recruiting Email Triggers'
3: Select 'Recruiting Manual Candidate Creation Notification' and enable it, as below:
Why it is enhanced in Succession?
With the upcoming General Data Protection Regulation, more clients will need to ensure that candidates that are manually added to the system will accept the Data Privacy and Consent Statement (DPCS), or will be removed again from the system. The above change in behavior will make sure that also candidates that were added via Succession Management can be notified and act accordingly by logging into the system and verifying (or declining) the DPCS.
Keywords
- Candidate email in Succession Org Chart
- Recruiting Manual Candidate Creation Notification