SAP Knowledge Base Article - Public

2612297 - California Hire Frozen on Notice of PayRate and Payday for Employees Panel - Onboarding


  • California Candidates cannot pass through Notice of Pay Rate and Payday for Employees
  • Missing value for field "Overtime Pay Rate"
  • No value is pass to Onboarding for key "Overtime Pay Rate"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP SuccessFactors Onboarding

Reproducing the Issue

  • Take the California Candidate activity and you will see that it is stucked at the panel Notice of Pay Rate and Payday for Employees.
  • Error will appear "The following fiedls are required and must be filled in before you continue: -Overtime Pay Rate"


  • No values has been passed over to Onboarding
  • The annual salary was sent to ONB in the wrong format, including the dollar ($) sign. As a result, they system was unable to calcualate the overtime pay rate.



Customer should provide us with the appropriate amount to update in the back-end.


Onboarding, California Hire, Notice of PayRate Panel, Overtime Pay, SF, Success Factors, OBD, ONB , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions