SAP Knowledge Base Article - Public

2610548 - You are not able to Control the Message Severity Associated to Tickets


You are receiving a warning message while working with sales areas in tickets and you want to control the same using message severity configuration.

Reproducing the Issue

  1. Go to Business Configuration Work center.
  2. Go to Implementation Projects View.
  3. Select Open Activity List.
  4. Navigate to Fine-Tune.
  5. Search for Sales Quotes.
  6. Select Message Severity Configuration.

Here you will see that there is no warning message associated to consumption of parts from stock in tickets to control severity.


Message severity configuration is not supported for tickets.


This is the current system behavior and this functionality is planned for availability in a future release.


Message severity configuration tickets Sales Area , KBA , tickets , sales quotes , message severity configuration , sales areas , LOD-CRM-PM-SRV , C4C Product Management - Service , LOD-CRM-SRP , Service Request Processing , How To


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