SAP Knowledge Base Article - Public

2609078 - URL to navigate new starter to activity-Onboarding


  • Customer would like to have employee step as 3rd step instead of 2nd step.At end of 2nd they would like to trigger welcome letter email for the candidate to complete activity.
  • Below is steps requirementes:

            Step 1 - PHV Step

            Step 2 - Hiring Manager Step

            Step 3 - New Employee Step


  • Applicable to All DataCenters.
  • Onboarding.
  • Notifications.


  • It is Expected Product Behaviour.
  • Welcome letter link will work only for 2nd step and it is design by core.
  • The link is designed to direct the new hire to NES which is the step the hire completes.
  • It would not make sense for the hire to be directed to the 3rd step because that step is not designed for a hire to complete.
  • Step 2 is always the hire step by core design.
  • If you need the hiring manager to do something ,kindly use  a notification wizard. If you created a notification wizard you can add a link using the "N" icon to take the hire to the panel for that wizard.


  • NES Step
  • Third step
  • Employee step
  • Welcome letter
  • Welcome letter link
, KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , How To


SAP SuccessFactors Onboarding all versions