SAP Knowledge Base Article - Preview

2607856 - Only the Cancel button shows up on service orders, SAP Service Manager


On service orders, only the 'Cancel' button is displayed. 'Add' and 'Receive' buttons should also be displayed.



  • SAP Service Manager 3.1
  • SMP Server 3.0 SP 13 PL 04
  • iOS Agentry client version 70.14


SAP CRM Service Manager 3.1.0 ; SAP CRM Service Manager 4.0.0 ; SAP CRM Service Manager 4.1.0 ; SAP CRM Service Manager 4.3.0


buttons, purge, purging, /SYCLO/CORE_PURGE_UTILITY_PROG, /SYCLO/MBL01, records, table, GUID , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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