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2607336 - Option to upgrade to S/4 HANA not available for System Tracks in Maintenance Planner

Symptom

While planning system conversion to SAP S/4HANA or upgrade on a SAP S/4HANA (any release) for a system which is a part of system track in maintenance planner, option to convert/upgrade is not available:

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Planning in Maitnenance Planner may fail/hang at any stage and may result into error(s) in  UI_log file like:

Action id: 11

Request URL : https://apps.support.sap.com:/sap(cz1TSUQlM2FBTk9OJTNhcHdkZjY4NjhfVzcyXzAxJTNhc3BvVG9INERLbGNjeHRSZkNkSnE4S1huMVhIMWNiNVZNbEF3UzZaNy1BVFQ=)/support/mnp/services

Response Code : 500

Response XML : <html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252"><title>Application Server Error</title><style>
body { background: #ffffff; text-align: center; width:100%; height:100%; overflow:hidden; }

 


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Environment

Maintenance Planner

Keywords

maintenance planner, system, track, system track, not found, missing, unavailable, not available, cannot upgrade, option not found, option missing, cannot convert, S/4HANA, S/4 HANA, 1709, 1610, 1511, 1809, 1909, SAP S/4HANA 1809, SAP S/4HANA 1909, S/4 HANA 1809, S/4 HANA 1909, conversion, cannot be planned using tracks, S4HANA, S4HANA 1809, S4HANA 1909, S4HANA 1709, S4HANA 1610, Select relevant OS/DB patches, OS/DB, planning fails, UI_log , KBA , BC-UPG-MP , Maintenance Planning Tools , Problem

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