- While performing an upgrade using the Software Upgrade Manager (SUM), you encounter an error during the phase PREP_INPUT/DBQUERY_PRE
Below is an example of what you might find in the SAPupConsole.log file:
>> 2017/07/14 19:27:36 START OF PHASE PREP_INPUT/DBQUERY_PRE
=========== Required System Passwords ===========
ERROR: Password for 'SYSTEM' does not work, please reenter.
Enter the password for DB user "SYSTEM"
DB PASSWORD: **********
ERROR: ERROR: Password for 'SYSTEM' does not work, please reenter.
<< 2017/07/14 19:58:23 END OF PHASE PREP_INPUT/DBQUERY_PRE
- You have referred to KBA 2504627 - ERROR: Password for 'SYSTEM' does not work in the phase PREP_INPUT/DBQUERY_PRE but this did not solve the issue.
You notice that the environment variable LD_LIBRARY_PATH is not included in the CHKSYSPWD.SAV file.
Below is an example of what you might find in the CHKSYSPWD.SAV file:
SAPup> Starting subprocess with PID 13768 in phase 'DBQUERY_PRE' at 20170728004432
PWD: /usr/sap/<SID>/SUM/abap/tmpEXECUTING /usr/sap/<SID>/SUM/abap/exe/brconnect -u -c -f dbstate -RDB
BR0801I BRCONNECT 7.20 (17)
BR0262I Enter database user name[/password]:
BR0280I BRCONNECT time stamp: 2017-07-28 00.44.32
BR0301E SQL error -12154 at location db_connect-2, SQL statement:
ORA-12154: TNS:could not resolve the connect identifier specified
BR0310E Connect to database instance <SID> failedBR0280I BRCONNECT time stamp: 2017-07-28 00.44.32
BRCONNECT terminated with errors
SAPup> Process with PID 13768 terminated with status 3 at 20170728004432!
You have Oracle Instant Client Lite installed
SUM DMO Tool, BRTOOL, ENV Variable LD_LIBRARY_PATH , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem
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