- CCtr (SAP Contact Center) is not replying with the correct codec requirements needed for the call
- The re-invites should provide the supported codec and their attributes, but CCtr replies with the incorrect supported codec (for example 116 = G726) and no attributes
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, PBX codec order, RTP/AVP, VoLTE , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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