SAP Knowledge Base Article - Public

2606876 - How to request a license key for SAP Crystal Reports - SAP ONE Support Launchpad


  • Installation key for Crystal Reports.
  • How do I create a Crystal Reports license key?
  • SAP Crystal Reports installer asking for a license key
  • Steps to generate license keys for SAP Crystal Reports
  • How to generate an installation keycode for SAP Crystal Reports



To generate a license key for SAP Crystal Reports, follow the steps below:

    1. Open the License Key application      
    2. Select/Search for the installation number  
    3. Click: + Add System    
    4. Enter the system data as follows:
      • Product: SAP Crystal Reports
      • Version: SAP Crystal Reports 2016 (or select the appropriate version from the drop-down, e.g. 2020, 2016, 2013, 2011)
      • System ID:  Enter any 3 alphanumeric characters starting with a letter A-Z (e.g. "C16")
      • System name: Optional
      • System type: Select from drop-down (e.g. Development, Test, Productive..)    
      • Operating System: Select from drop-down if not pre-populated (e.g. Microsoft Windows)    
    5. Click Continue      
    6. Click + Add License Key
      • Material: Select from drop-down list (Note: the "Licensed" number is the total quantity licensed for that particular license material)
      • Version: Select the version you need (Note: the "Remaining number" is the amount you can create a license key for)
      • Number of Licenses: Enter an amount up to the "Remaining" quantity   
    1. Click Add  
    2. Repeat Steps 6-7 if you want to generate additional license keys for the same product and version 
    3. Select the license keys from the list 
    4. Click Generate  
    5. The license key will be generated immediately so you can copy and use it during the SAP Crystal Reports software installation

See Also

  • Crystal Reports Viewer does not require a license key. 
  • For SAP Crystal Server license keys (formerly Crystal Reports Server) see KBA 2611105.
  • For issues generating license keys, create a support incident under the component XX-SER-LIKEY-BOJ and include screenshots of the steps and any error messages. Please include the installation number, product and version, as well as the license materials (and quantities). 
  • For more information on generating license keys, access the License Key Help page, SAP BusinessObjects tab as well as the SAP BusinessObjects Solutions License Keys step-by-step guide.


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