Symptom
Portlet with attachment field does not load.
Environment
SuccessFactors Employee Profile
Reproducing the Issue
- Go to: Employee Profile
- Go to some portlet that has attachment field
Cause
The attribute "Document Type Id" is not defined for the attachment field.
Resolution
Define the Document Type Id for the attachment field.
- Go to: Manage Business Configuration
- Click: Employee Profile
- Click: Background Elements
- Click in the target Background Element
- Click: Details of attachment field
- Field "Document Type Id", select a value different of "No selection".
- Save
In case you do not have "Manage Business Configuration" option, please contact the SuccessFactors Support requesting to amend the Document Type Id.
Keywords
- Loading
- Attachment
- Portlet
- Not loading
Product
SAP SuccessFactors HXM Core all versions