SAP Knowledge Base Article - Preview

2606385 - kernel ueshutdown: exiting reported in ASE error log - SAP ASE

Symptom

  • Server went down with the following message

00:00000:00000:2018/02/18 22:18:38.90 kernel ueshutdown: exiting
00:00000:00000:2018/02/18 22:18:38.90 kernel Abnormal exit detected - ASE process level execution bindings will be cleared on startup.

  • There are no other errors in the ASE error log
  • There are corresponding error in the OS log at the time of the shutdown message (/var/adm messages)

Feb 18 22:14:49 <server> Had[19597]: [ID <id>1 daemon.notice] VCS ERROR V-16-2-13027 (<server>) Resource(<resource>) - monitor procedure did not complete within the expected time.
Feb 18 22:15:50 <server> AgentFramework[<id>]: [ID<id> 702911 daemon.notice] VCS ERROR V-16-2-13027 Thread(23) Resource(<resource>) - monitor procedure did not complete within the expected time.
Feb 18 22:15:50 <server> Had[19597]: [ID <id>1 daemon.notice] VCS ERROR V-16-2-13027 (<server>) Resource(<resource>) - monitor procedure did not complete within the expected time.
(...)
Feb 18 22:18:41 gdcps1028 java[2152]: [ID <id> user.error] |00|SSCLOG20|1A|-5|2A|A|2B|ALL|3A||3B|RefUpdC|4A|Error in retrieving data from <host>. Error in connecting to <host>. Please check your URL and password.
IOException\c java.net.ConnectException\c Connection refused|4B||4C|none|4D|none|5A|<path>|5B||6A|UXREF999|7A|<data>|7B|none|8A||8B|Error in retrieving data from <host>. Error in connecting to <host>. Please check your URL and password. JZ006\c Caught IOException\c java.net.ConnectException\c Connection refused|FF|SSC|
Feb 18 22:18:58 <host> scsi: [ID <id> kern.warning] WARNING: /ssm@0,0/pci@<ip_address>/fibre-channel@2/fp@0,0/ssd@<ip_address> (ssd55):
Feb 18 22:18:58 <host> Corrupt label; wrong magic number
Feb 18 22:18:59 <host> AgentFramework[19632]: [ID 702911 daemon.notice] VCS ERROR <thread> Thread(9) Resource(resource) - clean completed successfully.
Feb 18 22:19:06 <host> <host>[<id>]: [ID <id> local0.error] VCS log - database <database> is not open/accessible!


Read more...

Environment

  • SAP Adaptive Server Enterprise (ASE) 15.0.3
  • Solaris on x86_64 64bit

Product

SAP Adaptive Server Enterprise 12.5

Keywords

os errors, disk, error connecting , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.