Some Users are not receiving reminder notifications, nor overdue notification, for activities in their Learning Plan. APM Last Execution Result is "Completed with errors".
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Go to System Admin->Automatic Processes->Learning Expiration;
- Hit the "View Errors" button;
- Search for the line "Student 'Last Name', 'First Name' has no Email Address".
Users do not have an e-mail address configured in their record.
To fill it from the Admin side:
Go to the User record;
- Click in "View All";
- Search and fill "Email Address";
- Click "Save".
2240761 - LMS - Reminder Notification for users to complete a course
2464982 - Behavior of Learning Expiration and Overdue notification
Email, Learning Expiration Notification, empty, Completed with errors, E-mail, reminder notification, overdue , KBA , LOD-SF-LMS-NOT , Notifications , Problem