SAP Knowledge Base Article - Public

2603530 - Item Assigned More than Once do not Appear on User's Learning Plan

Symptom

When assigning an Item more than once to a User, the item only appears once in the User Learning Plan. In the Admin view the Item appear more than once in the User's Assigned Items.

Environment

SAP SuccessFactors Learning (LMS)

Cause

It is the Expected Behavior from SuccessFactors Learning Management System.

Resolution

When assigning the same item multiple times for an user, the item will appear multiple times in the "Assigned Items" section in the user's Record in the Admin side;however, only one instance of the item will appear in the user's Learning Plan. Once the item is completed, it will be registered in the user's Learning History and unless the other instance of the Item has other agenda like a class, both will disappear on the user's Learning Plan.

See Also

2194479 - Why are learning items duplicated in both assigned and learning history?

2532465 - Two records for the same item in User's Assigned Items

Keywords

sap, sf, success, factors, lms, learning, more than once, two, times, Twice, Multiple, Learning Plan, Assigned Items, Do not Appear, manually, assign , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning all versions