SAP Knowledge Base Article - Public

2603418 - Dynamic user creation for SAP Analytics Cloud / Hub does not work when using SAP Analytics Hub URL


  • "SAML Single Sign-On (SSO)" (custom IdP) is set up for SAP Analytics Cloud / Hub System.
    • "Dynamic User Creation" is enabled.
  • Analytics Hub Viewer, Analytics Hub Admin or Analytics Hub Content Creator is used for default role.
  • When logon to the tenant with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html) the following error message is visible:
    "You're not allowed to access SAP Analytics Hub.Please contact your administrator to get access."


  • SAP Analytics Cloud 2018.2.2
  • SAP Analytics Hub 2018.1.0

Reproducing the Issue

  1. Set up "SAML Single Sign-On (SSO)" using the "Dynamic User Creation" option enabled.
  2. Logon with a user for the first time using the SAP Analytics Hub URL (<SAP Analytics Cloud URL>/hub/index.html).
  3. Notice the error message from the symptom part.


The behavior is by design.


  • Dynamic user creation is not yet supported using the SAP Analytics Hub URL.
  • An improvement request (below) is created to elaborate this feature, please vote for it and follow to get updates when it's implemented.


  1. Logon using the SAP Analytics Cloud URL.
  2. After that the same user will be able to access the Hub URL as well.

See Also


Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, SBOC, SAC, SAP BusinessObjects Cloud, Business Objects, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, role, saml, attribute, SAHUB, AnalyticsHub, Internet, Explorer, , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , LOD-ANA-HUB , SAP Analytics Hub , Bug Filed


SAP Analytics Cloud 1.0