SAP Knowledge Base Article - Public

2601536 - Purchase Order Output Sent to Unexpected Email Address

Symptom

In a Sent Purchase Order ABC (ABC represents the Purchase Order ID), the email address of the Output is not the default address used by the Supplier.

Environment

SAP Business ByDesign, All Versions.

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders view.
  3. Show All Purchase Orders.
  4. Find ABC.
  5. Select Edit.
  6. Go to Output History tab.

The Email To address is not the one present in the Supplier's Master data.

Cause

The Output settings can be temporarily changed just for one output via the button You can also - Edit Output Settings for Create PO. Once this output is sent, the settings revert back to the default.

The editor of the Purchase Order has changed the Purchase Order Output settings to another address, which can be seen in the Output History tab.

Resolution

This is expected system behaviour.

Keywords

Purchase, Order, Output, History, Email, To, Edit, Output, Settings, Email, Address, Supplier , KBA , output history , purchase order , supplier , email to , edit output settings , email address , AP-POP-PO , Purchase Order , How To

Product

SAP Business ByDesign all versions