SAP Knowledge Base Article - Public

2601521 - Change Username for Inactive Record

Symptom

You are trying to update an username for an inactive user so the username can be re-used.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Export UDF - User Data File
  2. Alter the username for an inactive record
  3. Import the UDF into the instance
  4. The username for the inactive record did not change

Resolution

In order that the username can be changed for an inactive user, the user needs to be reactivated first then change its username finally deactivate it again.

If the user is currently active, you may change the username then deactivate it. However, changing the username for an inactive user will not work as the product is designed.

See Also

2087501 - Data Imports & Exports: Change UserID for an existing employee. How to correct a user with two records

Keywords

deactivate, user, import, username, inactive , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-JOBS , Scheduled Jobs , Problem

Product

SAP SuccessFactors HXM Suite all versions