When running a report you get the following error message:
TREX-ERROR (2626): executor timeout/[Request Info: Object Name = "HANADB".".c003:1fs:jdx_fsp_pro_cpel_edis", FM Name = TREX_DBS_SEARCH_CELL_TABLE]
SAP Business ByDesign
SAP Hybris Cloud for Customer
Reproducing the Issue
Open the required report from the respective work center.
- Enter the selection parameters.
- Click on Go.
You will get the above error. In some scenarios, you will also get this error without any selection parameters or on opening the report.
This error is usually caused by too much data in this report.
There are several actions possible to reduce the data volume:
Enter additional selection parameters. For example, if you are requesting data for a whole year, reduce it to 6 months, or monthly.
- If it is a custom report, change the report and / or data source design to enable a better peformance. Please check the KBA mentioned below.
2393253 - Performance in HCM reports (ByDesign only)
time out, TREX, data volume, huge data, reporting , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem