Web service messages of type BusinessPartnerERPReplicationIn fail to execute with the following error: 'Local object 00000000000000000000000XXXBUR001-1 does not exist' (where XXX is a string of alphanumeric characters).
SAP Hybris Cloud for Customer
Reproducing the Issue
Send a business partner from an on premise system to C4C, with a contact person which has not been previously replicated.
A contact person contained within the payload has not yet been replicated to C4C.
C4C cannot create a reference to a yet to be created individual and consequently fails.
Make a list of the external IDs of contact persons contained within the failed payload.
Check whether these exist in C4C by searching by external ID in 'Contact Person' view of the 'Customers' work centre.
If a contact person does not exist in C4C, replicate them to C4C.
Repeat the process until all contact persons contained within the failed payload have been sucessfully replicated to C4C.
Restart the failed message.
BusinessPartnerERPReplicationIn, 'does not exist', 'local object' , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To