You want to add an External Plugin provided by TinyMCE which is not found in the Standard Email Editor such as Visual Blocks.
SAP enhancement package 4 for SAP CRM 7.0
Add Plugins, RTE Plugins, plugins, advanced configuration, RTE Editor, TinyMCE Plugins, JSON, Key-Value Pairs, CRM, WebClient UI , KBA , CRM-IC-CHA-EMA , E-Mail Integration , CA-WUI , WebClient User Interface , CA-WUI-BTF , Text Editor , How To
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