SAP Knowledge Base Article - Preview

2598407 - Application error on Succession Talent Card

Symptom

When opening the Succession Talent Card, an application error occurs:

"errorId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX,
fingerprint=b641080f578c6be31b115cc4c899e7e468ef4d62,
timestamp=YYYY-MM-DDTHH:MM:SS.MSS-0500, server=XXXXXXXXXXXX"

or

"errorId=XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX,
fingerprint=0342d6ae741a12eba28ab988809fac4fc144c642
timestamp=YYYY-MM-DDTHH:MM:SS.MSS-0500, server=XXXXXXXXXXXX"


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Environment

SAP SuccessFactors Succession Management

Product

SAP SuccessFactors Succession & Development all versions

Keywords

Talent Card, TC, SCM, Succession Talent Card, Matrix Report, Talent Card, error in Talent Card, MXG, ORG, Succession Org Chart, Position tile, Talent Pools, error message, application error, java.lang.StringIndexOutOfBoundsException: String index out of range: 0 , KBA , LOD-SF-SCM , Succession Management , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-SYS , System Performance, Usability, Errors, Security , Problem

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