SAP Knowledge Base Article - Public

2597824 - Save button inactive when you click on "I don't have anything to add. Please mark as complete" - SuccessFactors Employee Profile

Symptom

Unable to save after selecting "I don't have anything to add. Please mark as complete" in the Employee Profile.

Remove the flag of "I don't have anything to add. Please mark as complete" in the Employee Profile.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Login the application;
  2. Go to PP3 page and click "Finish Now" on the header to open completion wizard:
    finish profile.png

  3. Find an undone background block, enable check box "I don’t have anything to add. Mark this as complete." and try to save it. Save button is still inactive.
    save inactive.png

 

Cause

Checking the box "I don’t have anything to add. Mark this as complete" is a real-time operation.
The section will be marked completed shortly after the user check the box, and the user do not need to press the save button to save it.

Resolution

This is expected behaviour. If you wish to have this feature, it is necessary to submit your enhancement request in the Customer Community. Please the the following KBA 2090228 for further details.

See Also

Please note, once you have the checkbox flagged, you cannot revert back:

 Flag selected.jpg

Please, raise an enhancement request to have this feature available.

Keywords

SuccessFactors, Save, Inactive, Finish Your Profile, "I don't have anything to add. Please mark as complete", People Profile, your Profile is Incomplete, Complete Profile, Remove the flag; , KBA , LOD-SF-EP , Employee Profile , LOD-SF-EP-PP3 , People Profile (PP3) , Problem

Product

SAP SuccessFactors HXM Suite all versions