SAP Knowledge Base Article - Preview

2597524 - Reference date for Campaign and Segmentation mismatch

Symptom

  • Reference dates for Campaign Runs, Segmentation Modeling and Target Group Snapshots are different according to your location.
  • Example: Create a segmentation with date selection from January 1st to January 31st, and interaction type as EMAIL_OUTBOUND. However, the result also contains interactions from December 31st if you are located in North America.


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Environment

  • SAP Hybris Marketing On-Premise
  • SAP Hybris Marketing Cloud Edition

Product

SAP Marketing all versions ; SAP S/4HANA Cloud all versions

Keywords

Reference Date, Segmentation Profile, Time Zone, Segmentation Configuration , KBA , CEC-MKT-SEG , Segmentation , Problem

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