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2597444 - [ABAP: UNKNOWN] did not start after 10:10 minutes; NO_SSL3_REQUEST

Symptom

SAP system installation cannot finish. The error is like below one:

An error occurred while processing option SAP Business Suite 7i 2016 > EHP8 for SAP ERP 6.0 ABAP > MS * Server > Installation > Application Server ABAP > Standard System > Standard System(Last error reported by the step: ABAP processes of instance / [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up). You can now:
  • Choose Retry
    to repeat the current step.
  • Choose Log Files
    to get more information about the error.
  • Stop the option and continue later.
Log files are written to C:\Program Files/sapinst_instdir/BS2016/ERP608/MSS/INSTALL/STD/ABAP.

However, as per sapinst_dev.log all processes are running:

Execution of the command "<X>:\usr\sap\<SID>\<INSTANCE>\exe\sapcontrol.exe -prot PIPE -nr <INSTANCE NR> -function GetProcessList" finished with return code 3. Output:
25.01.2018 12:08:10
GetProcessList
OK
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
disp+work.EXE, Dispatcher, GREEN, Running, 2018 01 25 11:57:59, 0:10:11, 5104
igswd.EXE, IGS Watchdog, GREEN, Running, 2018 01 25 11:57:59, 0:10:11, 5188
gwrd, Gateway, GREEN, Running, 2018 01 25 11:58:02, 0:10:08, 4644
icman, ICM, GREEN, Running, 2018 01 25 11:58:02, 0:10:08, 2784

At the same time in dev_ms the following entries appear:

[Thr 1748] *** ERROR => NiISSLStartOnServerConn: SapSSLSessionStartNB failed (-25, SSSLERR_NO_SSL3_REQUEST) [nixxi.cpp 10907]
[Thr 1748] *** ERROR => MsSHandleSSLHandshake: NiSSLStartOnServerConn failed (NIESSL_NO_SSL3_REQUEST), connect from <IP address> [msxxserv.c 31132]


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Environment

  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5
  • all products running on above basis relases

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5

Keywords

system/secure_communication OFF SWPM , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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