SAP Knowledge Base Article - Public

2596952 - User Getting an Error While Sending Offer Letter for Approval - Recruiting Management

Symptom

User is getting an error when trying to send the Offer Letter for approval.

Environment

SAP SuccessFactors Recruiting Management - All Versions

Reproducing the Issue

  1. Go to the Requisition and select the Candidate for whom you want release the offer for approval.
  2. Select the Offer Approval Template.
  3. Click on on save you will receive the Application Error

Cause

Cause of the issue would be in any one of the type=textarea filed customer would have entered the more than 256 charecter.The textarea field only supports a limit of 256 charecters.

If there were more than 256 character in the textarea field then the system will fail to input the data in the database and gives the below error message.

errorId=6b4a086a-838d-49b4-89b5-b8d81304c57f, fingerprint=3dcb047c9b68401ace4faf91fe8b568c3e3a7259

inserted value too large for column: Failed in "TEXT1" column with the value

[com.successfactors.rcmoffer.bean.offerdetail.OfferDetailJobApplicationExtBean]

Resolution

Customer has to limit the character up to 256 or type=textarea filed has to be reconfigured as type=rihtext.

textarea: multiple lines of alphanumeric text with a 256-character limit, displayed as a 100-character-wide box (character limit and display are non-configurable).

richText: alphanumeric lines where there is effectively no character limit

Keywords

Offer Approval; Delegate Offer Approval; TimeStamp error in Offer; TimeStamp Error; fingerprint=92f16d526df8fc7417e7daa54e71e59f90e26fef; com.successfactors.rcmoffer.bean.offerdetail.OfferDetailJobApplicationExtBean; , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions