SAP Knowledge Base Article - Public

2596549 - Removing Signature Information & Blue Mark from a PDF Form

Symptom

  • A candidate is completing the New Employee Step but there is no need to electronically sign the PDF Form
  • PDF Form should be available to the candidate in the Print Package

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. The candidate completes the NES
  2. A PDF Form is available to electronically sign by the candidate
  3. The PDF is available to print

Cause

  • The Employee Signature option is checked in the Reference File > Forms
  • The SignEmpFormsFollowNewEmployeeStep value is set to False

Resolution

For Customers:

  1. Access the instance
  2. Go to Onboairding
  3. Select Reference Files
  4. Select Forms
  5. Click at the PDF form
  6. Click Edit 
  7. Uncheck the Employee Signature under New Emoloyee Step
  8. The candidate is unable to sign the form

For Partners and Support:

  1. Go to Super Admin
  2. Access the Onboarding instance
  3. Go to Account Options
  4. Search for SignEmpFormsFollowNewEmployeeStep
  5. Set the value to True
  6. The PDF Form should now be available for candidate to print

Keywords

sf, success factors, ONB, OBD, on boarding , KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , How To

Product

SAP SuccessFactors Onboarding all versions