SAP Knowledge Base Article - Public

2596187 - [Onboarding 1.0]Users Hired from Onboarding Use PWD as Login Method instead of SSO [Enhancement] [Pre-Day 1] [Integration with BizX]

Symptom

  • If a customer is using SSO, the default login method should update to SSO when a candidate moves from SuccessFactors Onboarding 1.0 to Employee Central
  • When Pre-day1 is enabled, system login method defaulted as PWD

Environment

SAP SuccessFactors Onboarding 1.0

Cause

  • Temporary user cannot login via SSO, partial SSO need to be enabled or loginMethod PWD is used for all users
  • When using partial organization SSO, there is no way to update automatically loginMethod from PWD to SSO, but this has to be updated manually

Resolution

For Live Customer(s), Implementation Partner(s), and Consultant(s)

The system and designed behavior is when a customer is using SSO, the default login method of new hires is PWD. As workaround, System Administrators should update the login method for each new hire.

For a permanent resolution an enhancement request is submitted to SAP SuccessFactors Onboarding 1.0 Product Management team. There is no specific date when this will be added to the system; kindly check the product roadmap for the latest information.

Keywords

SSO, PWD, Onboarding 1.0, Pre-day1, preday1, Login method, login, ONB-19774 , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions