SAP Knowledge Base Article - Public

2595897 - Onboarding panels show "An error has occurred" Error Message - Onboarding


Onboarding panels show "An error has occurred" Error Message


SAP SuccessFactors Onboarding - All Versions

Reproducing the Issue

  1. Access the Instance
  2. Go to Settings> Panels
  3. Select Any Panel the below error message will appear



One of the Main cause is due to any of the PDF from which is available will have the illegal or special character either in the Name of the form or the content in the form


  1. Check all the PDF form and if you identify the form, please delete the form or change the special character
  2. If you are not able to identify the form,  then please raise an incident with the support and support team will be able to identify the form


TimeStamp Error, Panel Error, crash, glitch, time, stamp , KBA , LOD-SF-OBD-PAN , Panels, Panel Designer , Problem


SAP SuccessFactors Onboarding all versions