SAP Knowledge Base Article - Public

2595177 - Unable to Access SAP Business ByDesign With SSO Using Safari on MacOS


When you try to access the SAP Business ByDesign system through SSO login using Safari browser you receive an error message:

Safari Can't Open the Page because Safari can't establish a secure connection to the server







SAP Business ByDesign

Reproducing the Issue

  1. Open Safari browser
  2. Type the URL from your system with SSO enabled:
  3. You will see the error message


The issue is due to trust between Safari, Business ByDesign (BYD) system and the Identity Provider (IDP) server. BYD system is using DigiCert Baltimore CA and IDP server is using Entrust (or another one) as CA.


You need to add the certificates from BYD system and IDP server to the Keychain to allow the access with Safari.


Safari; SSO; MacOS , KBA , sso , mac , apple , SRD-CC-IAM , Identity & Access Management , Problem


SAP Business ByDesign all versions