SAP Knowledge Base Article - Preview

2593526 - Unable to view Crystal Report and Web Intelligence Document through Open Document link from Internet Explorer 11


  • Accessing Open Document link of report through Internet Explorer (IE) displays "The page cannot be displayed" or blank page is shown.
  • The link contains prompt ie. lsm.
  • Without prompt the URL works without any problem.



  • SAP BusinessObjects Business Intelligence 4.x


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


Hyperlink,Internet Explorer,Jumpto link,The page cannot be displayed, blank page, Open Document, OpenDoc, Open Doc, problem , BI-BIP-ADM, BI-RA-WBI-BE, Doublebyte Character , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-WBI-BE , Back End/Server , Problem

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