SAP Knowledge Base Article - Public

2592738 - How to change the Business address in Standard US form - Onboarding


  • We would like to change address in the US tax forms
  • In the standard US Forms, From where the business address is getting the value 
  • What the keys that are used to map Business address information in US forms


SAP SuccessFactors Onboarding


Standard Keys used in the form mapping:



Employer’s Business or Organization Name (EmployerName )


Division (This will be considered if BusinessName is blank or not exist)

Employer’s Business or Organization Address/ Street number (EmployerAddress)


DivAddress (This will be considered if BusinessAddress is blank or not exist)

City or Town (EmployerCity)


DivCity (This will be considered if BusinessAddressCity is blank or not exist)

State (EmployerState)


DivState (This will be considered if BusinessAddressState is blank or not exist)

Zip Code (EmployerZip)


DivZip(This will be considered if BusinessAddressZip  is blank or not exist)

By default, DivAddress ,DivCity, DivState, DivZip are calculated from Corporate Structure Level 1. After 1711 release, we have the opportunity to chose the level from where the information should be pulled from the corporate structure. We can configure this through an account option (ConfigurableI9AddressLevel) .

If ConfigurableI9AddressLevel is set to false then values are taken from Level 1 .

If ConfigurableI9AddressLevel is set to True then values are taken from the Level selected in Form I9 company level for that process.


KBA , LOD-SF-OBD-FRM , Forms, PDF, E-Verify and Compliance Forms etc. , Problem


SAP SuccessFactors HCM Core 1711