SAP Knowledge Base Article - Public

2591673 - Application Error message while Logging In SFSF


When logging into SFSF you face an error message: An application error occurred. Plase try again later, or notify support

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

App Error Msg.JPG


SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Logon into SFSF
  2. You will face the mentioned error message
  3. However you will be able to continue to use SFSF modules/features


The user that enconter this error message is because "manager cycle" was detected


Solve the manager related issues by validating the UDF - Employees Import file for the affected records.

See Also

2344769 - Manage Users: Manager cycle detected. Please try again


manager cycle, login issues, application error , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-WAC , Web Accessibility Control , Problem


SAP SuccessFactors HXM Suite all versions