SAP Knowledge Base Article - Public

2591673 - Application Error message while Logging In SFSF

Symptom

When logging into SFSF you face an error message: An application error occurred. Plase try again later, or notify support

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

App Error Msg.JPG

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Logon into SFSF
  2. You will face the mentioned error message
  3. However you will be able to continue to use SFSF modules/features

Cause

The user that enconter this error message is because "manager cycle" was detected

Resolution

Solve the manager related issues by validating the UDF - Employees Import file for the affected records.

See Also

2344769 - Manage Users: Manager cycle detected. Please try again

Keywords

manager cycle, login issues, application error , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-WAC , Web Accessibility Control , Problem

Product

SAP SuccessFactors HXM Suite all versions