SAP Knowledge Base Article - Preview

2591617 - Could not connect to Microsoft Excel error message when opening specific Dashboards file

Symptom

  • When trying to open a specific Dashboards report the following error occurs:

    "Could not connect to Microsoft Excel. To prevent further data corruption, the program must close."

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  • Newly created dashboard file can be opened in the designer without any issues.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • SAP BusinessObjects Dashboards 4.x
  • Microsoft Office - Excel 2007
  • Microsoft Office - Excel 2010
  • Microsoft Office - Excel 2013
  • Microsoft Office - Excel 2016

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Dashboards 4.2

Keywords

dashboards, excel, could not connect , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , How To

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