BusinessPartner replication from external system fails with error "Customer and Prospect roles can not co-exist".
Cloud for Customer Integration with external systems
Reproducing the Issue
Login to Cloud for Customer.
- Go to Administrator workcenter.
- Open Web-Service Message Monitoring view.
- Find and select corresponding message which has failed with the error.
- Check the error log.
The inbound payload is either missing the element "roleListCompleteTransmissionIndicator" or it is being sent as roleListCompleteTransmissionIndicator="false".
Kindly update your middleware mappings in PI or HCI, and make sure "roleListCompleteTransmissionIndicator" is always sent as "true". This is the standard mapping delivered by SAP.
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