SAP Knowledge Base Article - Public

2589457 - Integration Jobs Failing with: Folder XXXXX should exists relative to the logged in user home directory and user should have write access to the folder. - Recruiting Management

Symptom

Folder XXXXXX should exists relative to the logged in user home directory and user should have write access to the folder. Failed due to Cannot store file:XXXXXX\XXXXXX

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management 

Reproducing the Issue

  1. Access Integration Center;
  2. Run The Integration manually or let it run on its scheduled run;
  3. Observe the Error: Folder XXXXXX should exists relative to the logged in user home directory and user should have write access to the folder. Failed due to Cannot store file:XXXXXX\XXXXXX in the Execution Manager.

Cause

This issue can be caused for the following two reasons:

Scenario 1:

The Defined folder on the Integration Destination Settings does not match the folder name created on the SFTP. See screenshot below.

    • The folder name maintained on the SFTP Server needs to match the folder name maintained in the Destination Settings "Folder Name" Field.

Scenario 2: 

When you are trying to extract candidate resumes and a candidate has no resume, so it fails because it is trying to extract a file where there is no file.

DestinationSettings.PNG

Resolution

To resolve Scenario 1:

A change needs to be done on either the Integration in Integration Center or on the SFTP Server to allign the folder names.

To fix Scenario 2:

Please add the following Advanced Filter to the Integration:  

  • "attachmentId" is not equal to (let Value empty)

Note: Please make sure to reset the Integration Schedule on the Scheduling Page as for scheduled runs these changes will not take place otherwise.

Keywords

SF, Success Factors, RCM, Integration Center, Folder Name, Folder should exist, Cannot store file , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors Recruiting all versions