SAP Knowledge Base Article - Preview

2589422 - Service Location Stays Empty When Creating a New Ticket via Web Service

Symptom

You are facing the issue, that the Service Location stays empty when you create a new ticket via the Inbound Service Interface ManageServiceRequestIn.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Empty, Missing, Service Location, Web Service, Ticket, Ship-To, Determination, ManageServiceRequestIn , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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