SAP Knowledge Base Article - Public

2589015 - People Profile: Session logout warning window does not close and dialog is displayed even after clicking on "keep working" button.


When the session timeout warning appears, click on the Keep Working button and observe that it does not allow the user to continue the session.


  • SAP SuccessFactors HCM Cloud
  • Employee Central
  • People Profile

Reproducing the Issue

  1. Login into application.
  2. Go to people profile page.
  3. Search for any user.
  4. Select Take Action.
  5. Add concurrent empoyment.
  6. Leave the page till you get session time out warning
  7. Once you get session timeout dialog, click on "keep working" and observe the behavior.
  8. Observe that the dialog does not close and is displayed.


This is a code defect.


This defect is resolved in the 1802 release.


SF, EC, PP3, add new employee, new hire, employment information, ECT-84668, UI-2339, ECT-89835, ECT-90198,ECT-86601, keep live popup, window, MPH, Manage Pending Hires , KBA , LOD-SF-EC-PP3 , People Profile (PP3) , Bug Filed


SAP SuccessFactors HCM Core 1708 ; SAP SuccessFactors HCM Core 1711