SAP Knowledge Base Article - Preview

2588891 - Search of Caller in Live Activity

Symptom

You are executing an inbound call and want to know how the search of the caller is performed in the system.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Search, Live Activity,Caller , KBA , caller , search , live activity , LOD-CRM-LA , Live Activity , Problem

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