SAP Knowledge Base Article - Public

2587024 - Trend Information import not overwriting previous values for inactive users

Symptom

When attempting to import trend information for inactive users, previous ratings are not being overwritten.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Go to Admin Center;
  2. Update User Information;
  3. Import Extended User Information;
  4. Choose Trend Information;
  5. Select 'Import by re-loading all data with your new changes';
  6. Choose the attached file for upload.

Cause

Currently it is not possible to overwrite trend data for inactive users. The system is not designed to work with inactive users.

Resolution

This is expected behaviour. This feature is considered an enhancement request. Please refer to KBA 2090228 for further details

Keywords

SF, SucessFactors, Trend Information, Import Extended User Information, Inactive Users , KBA , LOD-SF-SCM , Succession Management , LOD-SF-EP-JOB , Scheduled jobs , Problem

Product

SAP SuccessFactors HXM Suite all versions