SAP Knowledge Base Article - Preview

2586946 - E-Mail Sync from MS Outlook to Multiple Accounts

Symptom

You want to synchronize an email from MS Outlook to multiple accounts in SAP Hybris Cloud for Customer (C4C). The email will be synchronized to the first selected Cloud for Customer account.
Now if you synchronize the same email again to another C4C account, the email will be synchronized to the new account but at the same time the email will be removed from the previous account in C4C.


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Environment

SAP Hybris Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C, Outlook, Add-in, Add-On, synchronization, synchronisation, multiple, accounts, E-Mail, email , KBA , synchronize e-mail to multiple accounts , synchronise e-mail to multiple accounts , LOD-CRM-GW-OUT , Outlook , Product Enhancement

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