SAP Knowledge Base Article - Public

2586849 - It Is Not Possible To Restore Deleted Data Or View The Data The Object Contained

Symptom

You have deleted objects, for example, leads, opportunities, activities, sales quotes, sales orders, and so on, and you are not able to restore them or view the data the object contained.

Environment

SAP Cloud for Customer

Reproducing the Issue

The user can check the deleted data:

  1. Go to the Administrator work center.
  2. Go to General Settings view.
  3. Select Deleted Data under Data Management section.
  4. Under object filter by the related Business Object (leads, opportunities, activities, sales quotes, sales orders, and so on).

You will see all objects that have been deleted in the system.

Resolution

It is not possible to restore deleted data or view the data the object contained. This is an expected system behavior.

Note: The Restore button in the Data Management screen refers to the query you use to find the data. This button will set the query back to default - it does not restore the object.

Keywords

Deleted BO, Business Objects, Leads, Opportunity, Sales Quotes, Sales Orders, Table, Data Management, Restore , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-ACT , Activities , LOD-CRM-ACT-VST , Visit Planning , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-OPP , Opportunity Management , LOD-CRM-SPL , Sales Planning , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions