SAP Knowledge Base Article - Preview

2585444 - How to prevent contacts from getting the same email from the same Campaign

Symptom

Image/Data is from SAP internal systems, sample data, or demo systems.  Any resemblance to real data is purely coincidental.

  • Customers want to send Campaign Emails only once to each contact.
  • For example, there is an Welcoming e-mail Campaign that runs daily.
  • The requirement is that only the New contacts get the Welcome e-mail.


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Environment

  • SAP Hybris Marketing – SAP Marketing
  • SAP Hybris Marketing Cloud – SAP Marketing Cloud

Product

SAP Marketing all versions ; SAP S/4HANA Cloud all versions

Keywords

Hybris Marketing, Campaign, Live Target Group, Filter Condition , KBA , CEC-MKT-CPG-EXE , Campaign execution , How To

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