SAP Knowledge Base Article - Preview

2585332 - Tenant Certificate Renewal for SAP Cloud for Customer

Symptom

You have a working communication arrangement in your Cloud for Customer (C4C) tenant and you use certificate based authentication. You notice that the messages from C4C to your external system start to fail with 'Unauthorized(401)' errors. When you check the certificate, you see that the validation date has changed.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

tenant certificate, m user certificate, 401, unauthorized , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

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