SAP Knowledge Base Article - Preview

2585173 - Ticket UI’s Have Three Different Fields For Customer With Different Value Lists

Symptom

In the Ticket UI there are three different fields available for Customer which each have different OVS (object value search).


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

customer fields, object value search, individual customer, value help , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-ACC , Account , How To

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