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2584021 - SSL Certificates for connecting to Gmail, Amazon SES for BI Platform


  • Trying to configure SSL for Email following KBA 2263613 or KBA 2540416
  • Need certificates for connecting to Amazon SES, Gmail, Outlook/Office 365
  • Schedules fail with error in logs "Failed to connect to SMTP server: SSL negotiation has failed during setup of the SMTP server connection, please ensure your SSL configuration is correct on both the client and the server."



  • SAP Business Intelligence Platform 4.1, Support Package 06+
  • SAP Business Intelligence Platform 4.2


SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


SES, email, gmail, amazon, outlook, exchange, 365, office, cert, certutil, ssl, tls, smtps, starttls, secure, tunnel office365 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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