SAP Knowledge Base Article - Preview

2583967 - Custom MDF: Unable to edit or insert new record when there is an approval pending

Symptom

I am unable to add a new record while there is a pending approval. When we try to add a new effective dated record on a custom object we get the following error: "Found more than one internal code for the same external code (upper). The same externalCode has already been created: [XXXXX]".

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Environment

  • SAP SuccessFactors HCM Suite
  • Metadata Framework (MDF)

Product

SAP SuccessFactors HXM Suite all versions

Keywords

Custom MDF object, effective date, internal, external code, Found more than one internal code for the same external code (upper). The same externalCode has already been created, record, create, insert , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-MDF , Metadata Framework , Problem

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